Are you a VIP customer? We like to think all customers are VIPs. Accordingly, we make sure that our service is structured to meet your requirements. You’re the boss and we don’t forget it!

Our customers tell us the best thing about having a VIP franchisee take care of their property is knowing that New Zealand’s best home services franchise is standing behind their personal, friendly and professional operator.

They know that, while the service is always provided in a very personal, friendly, small-business manner, they can have the confidence and peace of mind that only comes from dealing with a big business. Our customers know that, because we are NZ’s best Home Services franchise system, there is substance behind their local franchisee. They know they’ll be serviced by professional operators who are properly trained and backed up by a large multinational organisation.

No matter which service you want, here are 10 reasons you can feel at home with VIP:

1. Our franchisees are all fully trained. In fact, new franchisees receive 4 solid weeks of training in every aspect of their business. 
2. Work quality is outstanding and your satisfaction is guaranteed.
3. All VIP franchisees pass a stringent police security check. 
4. VIP franchisees wear uniforms, carry identification and drive sign-written vehicles.
5. VIP franchisees carry $10M public liability insurance cover to protect you, your home and your property.
6. You’ll deal directly with your franchisee, which means there is no middle-man that has to be paid.
7. We stand behind our franchisees and our service standards assuring you that, if something goes wrong, we are big enough to put it right.
8. Our franchisees offer very affordable pricing. Service for service, standard for standard, quality for quality, our pricing is very competitive. The actual price you pay will depend on the type and standard of service you want and how often you want it done.
9. We have only 2 different franchises. Even when you need several different services, you may need just one VIP franchisee. Our Lawn & Garden franchisee can do all the lawn, garden and “outside” work for you – no need to have 3 or 4 people coming and going to get the lawns done and the gardens and clean the gutters. Our Cleaning franchisee can clean your home, your office, your bathroom, and the windows and even do the ironing.
10. Finally, VIP’s reputation is second to none. There’s a reason we keep winning the NZ Franchise Award for Home Services year after year. Isn’t it time you were treated to the VIP Service?

More about our Lawns & Gardens service 

More about our Home & Office Cleaning service